Presentation skills

A One, Two or Three-day course  - for a maximum of 6 delegates covering all aspects of preparing and delivering an effective presentation with the emphasis on delivery.  There will be ample time for practice with feedback in addition to looking at new ideas and encouraging creativity. This may be tailored to those who have never given a presentation through to those more experienced, who want to develop more skills.

A One day course designed to enhance the customer's experience of telephone conversations by sharing vocal techniques and experiences combined with ample practice and feedback, for a maximum of 6 to 8 delegates.

Telephone Techniques

Image and Impact

A One or Two day course designed to enhance personal effectiveness and influence.  Examining the role of voice and personal presence, with plenty of interaction,  together with powerful skills of active listening and targeted questioning.

All of the above courses can be delivered on a ‘one to one’ coaching basis.

Themed Away Days

Built around clients aims and needs, these can be tailored to such areas as working together, dealing with change, team building, collaboration and creativity.

Want to know more?

For more detail or to discuss your requirements, please see the contact page.

Get in Touch

Who I've worked with

I have worked with a range of clients from many different sectors, Nationally and Internationally, some of which are:

MEDIA

  • BBC
  • CHANNEL 4
  • FINANCIAL TIMES

TRAVEL

  • BRITISH AIRWAYS
  • LEX AUTO
  • AVIS

MOTOR INDUSTRY

  • BMW
  • ROLLS ROYCE
  • JAGUAR LANDROVER

FINANCE

  • FCA
  • BARCLAYS
  • NATWEST
  • RBS
  • HSBC
  • BANK OF ENGLAND
  • LLOYDS TSB

HEALTH AND EMERGENCY SERVICES

  • NHS
  • AMBULANCE SERVICE
  • FIRE SERVICE
  • POLICE
  • NATS

GOVERNMENT DEPARTMENTS

  • FOREIGN AND COMMONWEALTH OFFICE
  • DTI
  • TRADE PARTNERS UK
  • CUSTOMS AND EXCISE

CONSULTANCIES

  • ACCENTUA
  • DELOITTE
  • ERNST & YOUNG
  • PRICE WATERHOUSE
  • SCHLUMBERGER SEMA
  • TATA CONSULTING
  • GRANT THORNTON

CHARITY

  • RSPB
  • RSPCA
  • NATIONAL TRUST
  • HELEN ROLLASON CANCER CHARITY

TRAINING AND EDUCATION

  • JBA TRAINING DESIGN
  • ANGLIA RUSKIN
  • ASHRIDGE
  • ROFFEY PARK
  • MANAGEMENT FUTURES
  • REACT
  • STEPS
  • IMPROMPTU
  • TRAINERPOOL
  • MIDWINTER CONSULTING

LOCAL COUNCILS

  • CHELMSFORD
  • EPPING

UTILITIES AND TELECOMMUNICATIONS

  • BT
  • NATIONAL GRID

FOOD INDUSTRY

  • PEDIGREE PET FOODS
  • MARS

ENTERTAINMENT

  • WHITBREAD
  • ALLIED DOMECQ

PHARMACEUTICALS

  • BOOTS
  • PFIZER
  • GLAXO SMITH-KLINE
  • ABBVIE

TECHNOLOGY

  • ROHDE & SCHWARZ

CONSTRUCTION

  • COUNTRYSIDE PROPERTIES
  • MEARS
  • HILL
  • CITY & COUNTRY